Being as specific as possible about the responsibilities and unique challenges of maintaining your properties will allow you to find the most suitable employee possible. Furthermore, finding a technician with specific relevant experience for your properties’ unique requirements decreases training cost and time.
Common area maintenance can encompass a range of tasks. You can keep the common areas clean by simply cleaning out entryways, mailboxes and laundry. Or you could manage a whole host of amenities.
The resident experience will be enhanced by safe, well-maintained properties. Residents are more likely to want to stay on for longer lease cycles. Great residents mean less vacant properties and happier owners.
A solid strategy is essential for efficient and effective property management. You can focus your efforts on these three crucial areas, regardless if you already have an active strategy in place or are just starting one.
Set up a system that responds quickly to all requests. It is best to use the Resident Center from your property management program. Resident can send requests which you can see in real-time. You can then reply with a timeline, and make the request a trackable work order.
No matter how long a tenant lived in the unit, move-outs are always a part of their maintenance. It is crucial to maximize your profits by turning your units efficiently. Without a clear understanding of what each unit needs and the status of each work order it becomes very difficult to be efficient. Technology that gives you greater control over the unit turn process can help you streamline and speed up your unit turns.
Communication is a vital part of your property management business operations, especially when it comes to maintenance. You need to have clear lines of communication and visibility into your maintenance workflows, as do your residents, owners, and vendors.
It is important to communicate clearly and consistently with all parties, starting with responding quickly to a tenant's initial request and proactively communicating the status of the repairs to the owner. Then sharing the cost with them and scheduling the repairs with the resident and vendor.
Apartment building managers receive services that are quite different from HOA managers and a group of single-detached houses rentals.
It doesn't matter if you manage a condominium, hotel, apartment complex, or individual residences. You cannot properly care for them without making sure they are up-to-date and well-maintained. You will make your tenants feel safe and comfortable, which will help you to keep them renting out and recommending your properties.
For emergencies, employ a 24-hour answering service that can route calls to you or to an on-call maintenance team.
It's important to keep residents informed about any maintenance that might affect heat, water, HVAC, or electricity. You should give residents enough time to make arrangements for these types of maintenance services.
Each season comes with its own set tasks. Therefore, each season should have its own property maintenance list. Below is a quick list of the best property maintenance services to provide for each season.
There are three types of property maintenance workers: the maintenance technician, property manager, and janitor.
A person in charge of the upkeep, access, and maintenance of a location or building. Maintenance worker, caretaker, custodian, and groundskeeper